These guys went above and beyond for me the Customer service I received was excellent. These guys went above and beyond for me. The picture looks absolutely amazing too! Thank You!
Brett J., Calgary | Thank-you Thank-you. I am very pleased with the fine job you did.
Jonathan Craven, Gatineau | the frame looks good but... Received the frame - three points for your information.
This took 2.5 weeks to receive - in my opinion that is too long unless you indicate as such on the order
the mounting screw heads are much much too small - I have many tools - none fit your Robertson tiny heads - had to go to home depot and picked up 4x3/8 wood screws that finally worked
the mounting flanges didn't fit my frame - I had to bend them to fit - not easily done - required my vice and heavy needle nosed pliers - my print was from Walmart and so I suspect they cheaped out on the thickness of the wood in the print - but I should have been able to adapt the mounting flanges more easily
Other than that the frame looks good and works
Jejoo, | Many thanks Just received my second order - this time it was for two floating frames that, like the first order, were slightly oversized as I had requested because I wanted a 1/2\" gap rather than the standard 1/4\" gap. The frames were perfect and I easily mounted the paintings with the hardware provided in about an hour - and they look great. At about half the cost of having them done by a frame shop I am very pleased. Many thanks, James.
James P., Collingwood |