Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I am thankful Receiving confirmation that my picture had been shipped one day after I sent in my order, I was a bit dubious that \"Edmonton on Canvas\" knew what they were doing. It is amazing and I am thrilled with the outcome! I am thankful that I discovered you!
June Forgie, Edmonton | Horrible Profile! Horrible! Frames are unusable. Width of back of frame is barely a quarter inch, way too narrow to screw into to attach my canvasses.
KEENART: THE LAYOUT OF THE PROFILE WAS PROVIDED WHEN ORDERING ONLINE, IT WAS CUSTOMER\'S CHOICE.
Sara smith, Carlisle | Thank you I received the picture and it was absolutely beautiful!!! My husband loved it! Thank you so very much for all the time and work you put into this, just want you to know it's greatly greatly appreciated!!
Thank you so much again,
Stephanie, Toronto |