I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Ordered a frame and backing. Received the frame in perfect condition and shipping was excellent!
Alison, | It was my first time ordering from KeenART, so I was apprehensive. However, they did a great job. I sent in posters to be mounted and the process was easy and the turnaround was reasonable. The mounted posters look great! They were packaged very well to protect them also. I am very pleased.
Barry S., | ABSOLUTELY fantastic!! I received my ordered handmade oil painting a few weeks ago. It is ABSOLUTELY fantastic!! What a wonderful job from the low res photo I was only able to supply. THANK YOU so much for such a wonderful piece of work, it came out even better than I was hoping!
Sincere regards,
Rick, |