I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Thank you I received the picture and it was absolutely beautiful!!! My husband loved it! Thank you so very much for all the time and work you put into this, just want you to know it's greatly greatly appreciated!!
Thank you so much again,
Stephanie, Toronto | You have a returning customer! Thank you for such great customer service. I really appreciate all that you did to get me my frames in time for my art show this weekend. You have a returning customer. Thank you
Tennille A., | absolutely beautiful KeenArt Media was very helpful with my pre-print questions and helped me optimize my art as best as possible to achieve the best result. I ordered a canvas print which came out spectacularly. The colours were well replicated, the canvas material was rich and thick and the overall service was excellent. As a creative professional, I recommend KeenArt for large scale prints and their canvas option is absolutely beautiful.
Alex, Vancouver |