Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | resin coating was perfect My first order with USA On Canvas. It was worth the wait - large format print on metallic paper that was mounted on a wooden block with a resin coating. The effect is so realistic you feel you can reach out and touch the image as if you are in the photo. Price is the best on the web and the shipping was free. It was packed very well. Will be placing more orders. Thanks so much!
Bonnie Kuhr, Novato | Hello at KeenART! I have received my canvas print this week and I must say, I just love it. I knew I would love my print, but seeing it on canvas-it looks great. Thanks for your service!
Marzena, | it exceeded my expectations... I just wanted to let you know that I received the print on Tues and it exceeded my expectations. Thanks! I'll be ordering more as gifts in the near future!
Cindy, |